Member Help

Login and Password

Logging into the site and managing your membership number and password.

Profile and Match Management

Profile creation and maintenance, match preferences and management.

Photo Management

Taking a good photo, adding a photo to your profile, managing your photos.

Mail

Using the mail system, filtering and sorting mail, mail technical difficulties.

Interest

Showing interest, reviewing interests, monitoring who is interested in you.

Languages

Languages available on the site and for translation, translating mails and profiles.

Chat Room

Using the Chat Room, features available in the Chat Room, technical difficulties

Instant Messenger (IM)

Using the Instant Messenger and its features, IM technical difficulties.

Searching and Browsing

Searching for members, organizing search results, managing favorites.

Membership Options and Costs

Membership features and options available, payment and billing information.

Site Requirements/Technical Issues

Required browser and system settings, bookmarking the site, technical solutions.

Safety and Security

Safety and Privacy information, safety tips, reporting other members.